Pricing

Priced per fleet,
not per ride.

Every plan takes card payments into your own Stripe account. Relay never touches the money and never takes a cut of the fare.

Save 17% paying annually

Essentials

One or two cars, run off texts and a spreadsheet.

$79/mo

Billed monthly

Start 14-day trial

5 team members3 vehicles

Reservations, dispatch board and driver app
Public quote form you can embed
Card payments into your own Stripe
Branded quotes, invoices and receipts
Customer email for the whole trip lifecycle

Professional

A real fleet, with someone dispatching.

$199/mo

Billed monthly

Start 14-day trial

20 team members20 vehicles

Everything in Essentials, plus:
Customer text reminders and templates
Zone pricing and the full rate-card engine
Analytics dashboard and reports
Auto-pack, shared-ride merge and route optimization
Website chat and your own sending domain

Fleet

Several dispatchers, affiliates, airport work at volume.

$399/mo

Billed monthly

Start 14-day trial

Unlimited teamUnlimited vehicles

Everything in Professional, plus:
Unlimited team members and vehicles
Live map, trip replay and the day scrubber
Gantt timeline, driver schedules and time off
Affiliate operators and farm-outs
Custom report builder

Relay takes 0% of every fare.

We partner with Stripe. Charges are created directly on your own Stripe account, so your business name is on the customer’s statement and the money lands in your balance. Each transaction is subject to Stripe’s standard processing fees. Relay never takes a cut.

Compare every feature

123 features · 71 / 109 / 123

Feature	Essentials$79/mo	Professional$199/mo	Fleet$399/mo

Team members (admins, dispatchers and drivers)	5	20	Unlimited
Vehicles	3	20	Unlimited
Free trial	14 days	14 days	14 days
Included on every plan

Quiet hours and company timezone	Included	Included	Included
Trip reminders by email, 1 to 48 hours before pickup	Included	Included	Included
Pre-flight check before saving (exactly what the customer gets)	Included	Included	Included

Unified inbox (quotes, cancellations, change logs)	Included	Included	Included
Accept a quote straight into a reservation	Included	Included	Included

Table / Split / Pipeline / Time Board views	Included	Included	Included
Customizable reservation form	Included	Included	Included
Round trips with live-following return leg	Included	Included	Included
Intermediate stops with per-stop pax / bags / wait	Included	Included	Included
Passenger recorded separately from the booker	Included	Included	Included
Trip Overview timeline (pickup, drive, arrival)	Included	Included	Included
Traffic-aware drive times	Included	Included	Included
Car seats (forward / rear / booster)	Included	Included	Included
Luggage detail (carry-on / checked / oversize)	Included	Included	Included
Trip notes separated by author (customer / office / driver)	Included	Included	Included
Multi-vehicle split bookings (30 pax, 3 cars, one bill)	Not included	Included	Included

Card payments straight into your own Stripe account	Included	Included	Included
Relay takes 0% of every fare	Included	Included	Included
Deposits with min and max clamps	Included	Included	Included
Payment requests for any amount, paid on a hosted page	Included	Included	Included
Payment QR code on invoices	Included	Included	Included
Customer gratuity at checkout	Included	Included	Included
Operator-added gratuity (make it 20% over the phone)	Included	Included	Included
Offline payments (cash, check, wire, ACH, Venmo, Zelle)	Included	Included	Included
Extra charges after the trip (damage, cleaning, wait)	Included	Included	Included
Per-leg cancellation and journey payments	Included	Included	Included
Automatic balance-due chasing before pickup	Not included	Included	Included

Vehicles register with photos	Included	Included	Included
Vehicle types catalog with capacity and galleries	Included	Included	Included
Contacts / CRM with trip history	Included	Included	Included
Team management with admin, dispatcher and driver roles	Included	Included	Included
Dispatcher who also drives	Included	Included	Included
Granular per-member permissions	Not included	Included	Included

Native driver app	Included	Included	Included
Trip ticket and stop cards with per-rider call and text	Included	Included	Included
Car seat confirmation gate before Start	Included	Included	Included
Turn-by-turn navigation in-app	Included	Included	Included
Live Activity, Dynamic Island and home screen widget	Included	Included	Included
Driver notes that land as a pin on your map	Included	Included	Included
Wait clock at each stop	Included	Included	Included
Driver web trip page (non-iOS drivers)	Included	Included	Included
GPS breadcrumb trail	Included	Included	Included
On-shift location reporting (beyond the trip)	Not included	Included	Included
Driver visibility control	Not included	Included	Included
Full dispatch in the iOS app: board, map, assign, quotes, messages	Not included	Included	Included

Public quote request form, configurable trip types and fields	Included	Included	Included
Embed the form on your own website	Included	Included	Included
Instant quote pricing from your rate card	Included	Included	Included
Rider live tracking link	Included	Included	Included
Reservation lookup by email and code	Included	Included	Included
Customer self-service edits inside your lock window	Included	Included	Included
Cancellation request workflow with approve or reject	Included	Included	Included
Rider account portal: trips, activity, billing and self-pay	Included	Included	Included
Vehicle showcase with photos on the form	Not included	Included	Included
Website chat widget	Not included	Included	Included
Visitor presence (who is reading right now)	Not included	Included	Included
Professional and up

Branded quote, invoice and receipt PDFs	Included	Included	Included
Send the customer their copy on demand	Included	Included	Included
Three document layouts with live preview	Not included	Included	Included
Your logo, accent color, letterhead and terms on every document	Not included	Included	Included

30+ editable email templates	Included	Included	Included
Rich template editor with live split-view preview	Included	Included	Included
Send from your own domain	Not included	Included	Included
Delivery log: who got what, and whether it bounced	Not included	Included	Included

Driver assignment and nudge texts	Included	Included	Included
Sent from Relay's number, no registration needed	Included	Included	Included
15+ editable customer SMS templates	Not included	Included	Included
Trip reminders and status updates by text	Not included	Included	Included
Per-recipient targeting (passenger, booker or both)	Not included	Included	Included

Flat rates and custom base fare override	Included	Included	Included
Mileage bands	Included	Included	Included
Hourly rates with minimums and increments	Included	Included	Included
Live price preview while booking	Included	Included	Included
Hide prices from the customer's copy	Included	Included	Included
Zone pricing (polygon or radius, priority-ranked)	Not included	Included	Included
Zone-to-zone rate grid	Not included	Included	Included
Pricing rules engine (nested AND/OR conditions)	Not included	Included	Included
Time-of-day, day-of-week and holiday surcharges	Not included	Included	Included
Per-item extras with free allowance and billable cap	Not included	Included	Included
Add-ons catalog	Not included	Included	Included
Airport-specific pricing rules	Not included	Included	Included
Wait-time fees from the driver's real taps	Not included	Included	Included
Pricing sandbox (test the card on a real address)	Not included	Included	Included

Connect your existing sent.dm account	Not included	Included	Included
Texts send from your number, under your business name	Not included	Included	Included
Two-way customer SMS inbox with threads	Not included	Included	Included
Customer replies land in your Messages tab	Not included	Included	Included
Charged by sent.dm, not by Relay	Not included	Included	Included

Discount codes, targeted at the total, the fare, extras or add-ons	Not included	Included	Included
Referral and share links	Not included	Included	Included

Day Board with drag-and-drop assignment	Included	Included	Included
Dispatch board on mobile web	Included	Included	Included
Conflict warnings (overlaps, bad connections, wrong vehicle)	Included	Included	Included
Driver assignment as a conversation: sent, accepted, declined, nudged	Included	Included	Included
Dispatch alerts feed with acknowledge	Included	Included	Included
Live ETAs that move both ways	Included	Included	Included
Auto-pack (one click fills open drivers and vehicles)	Not included	Included	Included
Shared-ride merge	Not included	Included	Included
Route optimization (best stop sequence)	Not included	Included	Included
Gantt / fleet timeline view	Not included	Not included	Included
Live Map (every vehicle on the real roads)	Not included	Not included	Included
Day scrubber (drag or play through the day)	Not included	Not included	Included
Trip replay at driving speed, colored by speed	Not included	Not included	Included
Driver weekly schedules and shift segments	Not included	Not included	Included
Driver time-off requests	Not included	Not included	Included
Hand work to affiliate operators, who accept on their own board	Not included	Not included	Included

Overview dashboard, 20+ widgets, with period comparison	Not included	Included	Included
20+ built-in report presets	Not included	Included	Included
Report exports and print-ready views (PDF, CSV, XLSX)	Not included	Included	Included
Custom report builder with your own saved reports	Not included	Not included	Included
Fleet

Attach a flight to a trip	Not included	Not included	Included
24/7 flight delay and early-landing alerts on your own thresholds	Not included	Not included	Included
One-click apply a flight move (pickup, trip, driver all follow)	Not included	Not included	Included
Tightness warning when a locked pickup will not make the gate	Not included	Not included	Included
Date-aware flight lookup (months out)	Not included	Not included	Included
Flight Watch board (3-day roster, gate, terminal, bag claim)	Not included	Not included	Included

Public status page and live service health	Included	Included	Included
Activity log and audit trail	Included	Included	Included
Sign in with Google or Apple	Included	Included	Included
Rehearsal reservations	Included	Included	Included

Export all your data any time	Included	Included	Included
Your riders keep receipts and trip history forever	Included	Included	Included
Nothing is deleted if you cancel	Included	Included	Included

All plans include a 14-day free trial. No card required to start.